It’s cold, the skies are gray and spirits are as blue as the invigorating summer skies of months passed. The chipper energy, wide smiles and productive focus of your team appear to have faded with the vibrant green hue of … Continue reading
Social media continues to play an ever-expanding role in the foodservice industry, and although you may think about all the great opportunities, you must also be aware of the dangers. Lately, companies’ poor customer service has been exposed through online … Continue reading
The appearance of your employees reflects directly on your restaurant’s standards. Having your staff looking professional and sanitary is essential in any business, but especially one where you are serving food. You don’t want to turn off customers because your … Continue reading
We have all experienced one time or another walking into a place of business and having to interrupt what seems like a personal conversation to ask for assistance or to simply check out. When this happens we walk away feeling … Continue reading
The New Year brings the anticipation of change, growth and maybe even a little more wisdom. What better time than the new year to evaluate your current employees’ performances? It’s customary for businesses to conduct performance evaluations in January, as … Continue reading
Sexual harassment – it’s a subject that is sensitive and uncomfortable. Most companies would like to avoid it all together, but there is no way to get around it. To act wisely, companies need to understand the issues of sexual … Continue reading
If you get noticed for something that isn’t necessarily a positive thing … is that a good thing? The old saying “any press is good press” would argue yes, but with the revolution of social media, it can be hard … Continue reading
Working with members of your family can be a very trying and challenging situation or a very satisfying one. It can bring out the best or worst in you and your relatives. If you take the right steps to prevent … Continue reading
HR Corner: The Dreaded Termination Conversation Laid-off, fired, terminated … just these words alone can invoke a panic attack in even the most laid-back person. But unfortunately termination is a fact of life, and sooner or later, every owner, manager … Continue reading
Face-to-face interpersonal communication is becoming less and less frequent in the workplace. Communication these days is quickly evolving into less conversation and more electronic sharing of information. With such mainstream communication technologies such as e-mailing, texting and instant messaging, employers … Continue reading
The job interview is a large factor and powerful force in the employee selection and hiring process. A job interview is the only tool employers can use to get to know candidates and is a necessary step in finding the … Continue reading
As a business owner, you are motivated by pride, a strong work ethic and making your bottom line. When you are at your shop, you know that your customers are having the best experience possible. What about when you can’t … Continue reading
Safety in the Kitchen and on the Job When accidents happen in the kitchen, a first-aid kit can really save the day. As a business owner, operator or manager, it is important to know the contents of a first-aid kit … Continue reading
Employee-Generated Revenue and Scheduling Many factors contribute to finding the perfect balance between employee productivity and labor costs, while meeting business-level demands. Add the additional factor of seasonal patterns, and the formula becomes even more complex. However, don’t be discouraged … Continue reading
Files, a Tedious but Needed Task Tom Cruise (think A Few Good Men) would never have shown up to the courtroom unprepared. Neither should you. Records may be a pain to maintain and worse to file, but they are so … Continue reading
Helping Employees Fight Increased Gas and Food Costs Fall is synonymous with fun outings and back to school, but more recently, it has also become a season known for high gas prices and an increase in food costs – two … Continue reading
